Why do Daily Scrums Suck?

Have you replaced your weekly status update with a daily status update and called it “Agile”?  You are not alone, and that sucks.  Many companies working to transform into an Agile organization struggle with this most fundamental shift in culture. Most often the culture of an organization is very static and requires huge effort to…

Continue Reading

Illusion of Control – You never had it

I recently had a conversation with a functional manager that was concerned with the transition of her organization to agile.  It wasn’t any tool or process or the manifesto but the perceived lack of control.  She wanted to know how to maintain the illusion of control.  “How can I manage my team when they get…

Continue Reading

Lufthansa Lost Customer Focus

About a year ago, I had an experience with Lufthansa that made me really sit and think about the customer experience and how companies need to focus on the results, not the process.  Process at the expense of the results is about as anti-agile as it comes. I was trying to buy a ticket on…

Continue Reading

2016 Travel Recap

2016 is the most miles so far since starting this level of tracking in 2013.  It also saw international travel overtake domestic in a lot of measurements.  Lots of new airlines, all European, but also an exciting new airplane, the Avro RJ85.  These birds are getting hard to find anywhere, but they are very rare…

Continue Reading